LIMITED LIFETIME WARRANTY
Due to the rapidly evolving COVID-19 pandemic we are temporarily not allowing any returns (including warranty claims and repairs) for the safety of our customers and employees. However if you have an order issues please message us through our contact form for more information. We will be accepting repairs, warranty claims and returns at a later notified date (to be determined).
Sunbelt is committed to customer satisfaction by backing all Sunbelt sunglasses with a limited lifetime warranty against manufacturing defects. This warranty covers your Sunbelt sunglasses against manufacturer’s defects in material or workmanship only. The warranty does not cover damages caused by use or abuse. Be aware that scratched lenses are not a manufacturing defect.
Sunbelt reserves the right to determine manufacturing defects, and requires proof of purchase from an authorized Sunbelt dealer to qualify our products as warrantable. All claims must be submitted directly via the online Warranty Claim Form.
The following forms of Proof of Purchase are acceptable for purchases that were made at one of our authorized retailers:
- Sunbelt online order notification email receipt.
- Copy of the physical receipt with a visible date of purchase and retailer name.
If you purchased from a retail store or another website you must register your item for the warranty before you can submit a warranty claim. Warranty registration must be submitted within 30 days of your purchase of your Sunbelt sunglasses. To register your item for warranty CLICK HERE.
If you purchased from SunbeltOptic.com, warranty registration is not required. You will need your Sunbelt Optic order number to submit a warranty claim.
All warranty claim items are inspected for manufacturing defects. There is a non-refundable warranty processing fee of $10 for inspection of each warranty claim item. Be aware that the warranty processing fee will not be refunded if the inspected item is not found to have any manufacturing defects and your claim is denied.
Warranty claims that are denied will have the option to order a repair with the cost of the warranty processing fee credited towards the repair cost.
You can submit a Warranty Claim ONLY if you have a Sunbelt online order number or a Warranty Registration number. Should a defect occur please CLICK HERE to submit your warranty claim. Each item submitted must have a separate warranty claim.
US Postal shipping for the warranty replacement item sent to you (in continental U.S. residents, including AK and HI) is FREE. US Postal shipping internationally for your warranty replacement is $25.