Online order returns must be requested within 10 days of your receipt of the product. Customers are responsible for the return shipping cost. After inspection, if the returned item is deemed to be in sellable condition (that means unused and undamaged) Sunbelt will refund the purchaser of the order for the full amount of the product within 14 business days of our receipt of your package. Anyone other than the original purchaser of the order is not eligible to request or receive a refund or exchange.
If you are requesting an exchange, please allow 2 weeks for processing your exchange order.